Welcome To Apartment Investor Pro Support
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Getting Started
Getting started with the basics of Your Website.
Domain Name
Point your domain name to your website at Apartment Investor Pro!
Adding/Editing Content
Need to know how to add a page or edit some content?
Third Party Services
Connect your website and forms to such services as MailChimp, ActiveCampaign, Podio and more.
Logos & Branding
The Visual Builder
Need to make adjustments to text or add some content to a page?
Get Assistance
Don’t see a solution to a problem you’re having?
Lastest Tutorials
How to Create & Customize an About Us/Team Page
PLEASE NOTE: To make things easier, your site may already have an 'About Us' page started. We provide a template you can use to make it quicker to set up your About page. You'll find it under Pages. If you don't have it, you can send us a message and we'll add it to...
Expanding Your Investor Portal
This is a bit of a continuation of the previous article explaining how to setup your Investor Portal. Here we'll explain how you can expand your investor portal by adding content to your portal and how to make sure that they are only accessible to those whom you...
How To Add A New Project
This is a great feature included in all our plans. A ‘Projects’ menu item has been added right inside of your Admin Panel so you can create projects as if you were creating a Post or Page. You also have the option to use the basic project structure, or to use the...
Editing Your Menu
If you make a new page and want it to appear on the menu, or would like to change the order of items, this guide will show you how. Adding Menu ItemsFirst thing you must do is log into your website. Then, on the left menu navigate to Appearances and select Menu....
FAQ
Can I add new Plugins?
Due to the potential to pose a security risk and the risk of affecting other sites, we do not allow customers to add plugins on their own.
That being said, you can contact support if you need to add a plugin. There may be a way to do what you need without a plugin or we may already have a plugin available for that purpose. If not, and the plugin is well-maintained and doesn't pose a threat, we may be able to install it for you.
What happens if I cancel?
Your site will be deactivated and then deleted. While we own the default content and design, which cannot be used outside of our service, if you have written content yourself or created a custom design, you are free to duplicate anything you created on a new site.
Do you include email accounts?
We don't include email accounts. Mainly because you're better off using a service that's dedicated to providing email. For example, what we use for our business email is a service by Google called Google Workspace. It's $6 per user per month. It works exactly like Gmail. In fact, you can even sign in at gmail.com. But your email address will be at your domain name. For example, let's say your domain name is PremierInvestments.com, your email address could be joe@premierinvestments.com or whatever you like. From your perspective, it's just like using Gmail, but what your clients see is a professional email address. Besides Google's service, there are other options. For example, wherever you get your domain name will probably offer email accounts. For example, if you get your domain name from GoDaddy or NameCheap, those both offer email services too. Typically you pay per email account. We can help you set that up if needed.
I'm Not Receiving Any Leads Even Though People Are Emailing Me?
There are 2 possible reasons for this.
- Your leads could be going into your spam. Make sure to check.
- Make sure you are checking the email you used for your profile. Emails sent via contact forms will be sent to that email.
What you can also do, is fill out the contact form yourself to test it out. If you've made sure of the 2 points above, and still aren't seeing your emails, it could be a technical issue in which case send us an email.