Welcome To Apartment Investor Pro Support
Select A Topic
Getting Started
Getting started with the basics of Your Website.
Domain Name
Point your domain name to your website at Apartment Investor Pro!
Adding/Editing Content
Need to know how to add a page or edit some content?
Third Party Services
Connect your website and forms to such services as MailChimp, ActiveCampaign, Podio and more.
Logos & Branding
The Visual Builder
Need to make adjustments to text or add some content to a page?
Get Assistance
Don’t see a solution to a problem you’re having?
Lastest Tutorials
Third Party Services – MailChimp
Email marketing can be an amazing tool to help gain more clients. However connecting the forms on your website to a 3rd party email marketing tool can be a bit tricky. So to help you, in the series of tutorials called Third Party Services, we're going to show you how...
Creating a Contact Form – Part 2
Editing a contact form is a much simpler process than creating a new one. As one of our clients you're provided with 3 contact forms. In part 2 we'll show you how you can edit these forms. Step 1 To find where these forms are, HOVER over the 'Forms & Leads' menu...
Adjusting Font & Image Sizes For Desktop/ tablet/Mobile
While the website you're provided with does automatically scale to any screen size, there maybe some instances where you'd like to adjust the text or an image to fit the screen a little better. Here are a few easy steps on how to do exactly that. Step 1: Enable...
Creating a Contact Form – Part 1 – Updated
One important feature of any website is a contact form. If perspective clients or customers can't get in contact with you your business won't go far. With that in mind, in this article and the next, we're going to show you how you can create a new contact form and how...
FAQ
Can I add new Plugins?
Due to the potential to pose a security risk and the risk of affecting other sites, we do not allow customers to add plugins on their own.
That being said, you can contact support if you need to add a plugin. There may be a way to do what you need without a plugin or we may already have a plugin available for that purpose. If not, and the plugin is well-maintained and doesn't pose a threat, we may be able to install it for you.
What happens if I cancel?
Your site will be deactivated and then deleted. While we own the default content and design, which cannot be used outside of our service, if you have written content yourself or created a custom design, you are free to duplicate anything you created on a new site.
Do you include email accounts?
We don't include email accounts. Mainly because you're better off using a service that's dedicated to providing email. For example, what we use for our business email is a service by Google called Google Workspace. It's $6 per user per month. It works exactly like Gmail. In fact, you can even sign in at gmail.com. But your email address will be at your domain name. For example, let's say your domain name is PremierInvestments.com, your email address could be joe@premierinvestments.com or whatever you like. From your perspective, it's just like using Gmail, but what your clients see is a professional email address. Besides Google's service, there are other options. For example, wherever you get your domain name will probably offer email accounts. For example, if you get your domain name from GoDaddy or NameCheap, those both offer email services too. Typically you pay per email account. We can help you set that up if needed.
I'm Not Receiving Any Leads Even Though People Are Emailing Me?
There are 2 possible reasons for this.
- Your leads could be going into your spam. Make sure to check.
- Make sure you are checking the email you used for your profile. Emails sent via contact forms will be sent to that email.
What you can also do, is fill out the contact form yourself to test it out. If you've made sure of the 2 points above, and still aren't seeing your emails, it could be a technical issue in which case send us an email.