Welcome To Apartment Investor Pro Support
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Getting Started
Getting started with the basics of Your Website.
Domain Name
Point your domain name to your website at Apartment Investor Pro!
Adding/Editing Content
Need to know how to add a page or edit some content?
Third Party Services
Connect your website and forms to such services as MailChimp, ActiveCampaign, Podio and more.
Logos & Branding
The Visual Builder
Need to make adjustments to text or add some content to a page?
Get Assistance
Don’t see a solution to a problem you’re having?
Lastest Tutorials
Using the Visual Editor – Image Module
This article is going to be fairly short as this Module doesn't have a lot to it and is straightforward. It is important to know how to use the Image Module though since adding or changing images is a great way to customize your site. There are 2 ways to add images to...
Using the Visual Editor – Adding Videos
Adding videos to your website is a great way to convey information to your audience. Because this is a common feature many on our clients wish to have on their website, we shall show you how you can do so. There are 3 ways of adding videos, each of which we'll...
Using the Visual Editor – Testimonial Module
Testimonials can do a lot to add to your credibility when potential investors visit your website. The Visual Editor makes it very easy to add testimonials with the Testimonial Module. To add a module you can simply click the blue circle to add a Section. For this...
Using the Visual Editor – Basic Module Settings
The Visual Editor that comes with Divi has many easy to use Modules that let you add the content you want to your site. Each Module shares many of the same customization settings and options. In this tutorial we’ll go over the basic Module settings.This pop-up...
FAQ
Can I add new Plugins?
Due to the potential to pose a security risk and the risk of affecting other sites, we do not allow customers to add plugins on their own.
That being said, you can contact support if you need to add a plugin. There may be a way to do what you need without a plugin or we may already have a plugin available for that purpose. If not, and the plugin is well-maintained and doesn't pose a threat, we may be able to install it for you.
What happens if I cancel?
Your site will be deactivated and then deleted. While we own the default content and design, which cannot be used outside of our service, if you have written content yourself or created a custom design, you are free to duplicate anything you created on a new site.
Do you include email accounts?
We don't include email accounts. Mainly because you're better off using a service that's dedicated to providing email. For example, what we use for our business email is a service by Google called Google Workspace. It's $6 per user per month. It works exactly like Gmail. In fact, you can even sign in at gmail.com. But your email address will be at your domain name. For example, let's say your domain name is PremierInvestments.com, your email address could be joe@premierinvestments.com or whatever you like. From your perspective, it's just like using Gmail, but what your clients see is a professional email address. Besides Google's service, there are other options. For example, wherever you get your domain name will probably offer email accounts. For example, if you get your domain name from GoDaddy or NameCheap, those both offer email services too. Typically you pay per email account. We can help you set that up if needed.
I'm Not Receiving Any Leads Even Though People Are Emailing Me?
There are 2 possible reasons for this.
- Your leads could be going into your spam. Make sure to check.
- Make sure you are checking the email you used for your profile. Emails sent via contact forms will be sent to that email.
What you can also do, is fill out the contact form yourself to test it out. If you've made sure of the 2 points above, and still aren't seeing your emails, it could be a technical issue in which case send us an email.